1. From onboard.dat.com, click Forgot your password
  2. For carriers, your email address is used for login. For brokers, enter your username. Then, click SUBMIT.
  3. In the next few minutes, you will receive an email with link to change your password
  4. When you click the link, you will be directed to enter your new password:
  5. Once your password is reset successfully, you will be redirected back to the login page