You are able to change the state of a carrier from complete to incomplete and vice versa. For instance, if a carrier was marked as complete and you decided that you required that they provide references, you could move them to an incomplete status until they provide them.

  1. Click the checkbox in front of the carrier you wish to change
  2. From the dropdown menu, choose Mark as Complete or Mark as Incomplete
  3. The carrier will now be moved to that status

Note: Carriers are not notified of changes you make to their status. If you change one from complete to incomplete, you will need to notify them of the change and what you require in order for them to be in a completed status again.